St. Simons Water Bill Pay Online Login & Complete Payment Guide
Official guide for Epworth Acres Water System customers in St. Simons. Serving approximately 328 residents. Learn how to pay your water bill online, find customer service contacts, and manage your account.
📅 Last reviewed: Mar 31, 2026 • Data Verified
St. Simons Water Department – Quick Overview
Managing your water bill in St. Simons is straightforward when using the official channels provided by Epworth Acres Water System. This guide provides verified links and step-by-step instructions to ensure your payment is processed securely and on time.
Epworth Acres Water System
Official Water Utility
Phone Number
(912) 638-8688
Office Hours
Mon–Fri 8:00 AM – 5:00 PM
Accepted Payment Methods
How to Pay St. Simons Water Bill Online
Access the Official Portal Start Here
Navigate to the official Epworth Acres Water System payment website by clicking the 'Open Official Portal' button at the top of this guide.
Visit Official Website →Identify Your Account
Locate your St. Simons water account number from your recent paper bill (usually found in the top right corner) and enter it into the portal.
Select Payment Option
Choose between signing in to your registered account or using the 'One-Time Guest Pay' feature for a faster transaction.
Enter Payment Method
Provide your debit/credit card details or bank routing information. Many St. Simons residents use eCheck to avoid small convenience fees.
Confirm & Save Receipt
Review the final amount, including any local service fees, and submit. Ensure you save the confirmation number for your records.
Guest Pay Available
Portal Unavailable?
If the official Epworth Acres Water System portal is down for maintenance, you can still pay by phone at (912) 638-8688.
Other Ways to Pay Your St. Simons Water Bill
📞 Pay by Phone
Call the automated billing system at (912) 638-8688. Have your account number and credit card ready before calling.
Call Now →🏢 Pay In Person
Visit the service desk at P.o. Box 20407. Standard office hours apply for in-person payments.
View Map →✉️ Pay by Mail
Send a check or money order to the utility office. Include your payment stub to ensure proper account credit.
🔄 Enrollment in AutoPay
Avoid late fees by setting up recurring payments. Most customers link a bank account (ACH) for free processing.
St. Simons Water Department – Contact & Office Info
Contact Information
Official St. Simons Water Department
Office Location
P.o. Box 20407
St Simons Island, GA 31522-0407
Customer Service
(912) 638-8688Official Website
Visit Website →Email Support
jchaney@epworthbythesea.orgHours of Operation
Mon–Fri 8:00 AM – 5:00 PM
How to Download Your St. Simons Water Bill
Follow these steps to securely view and download your official St. Simons water bill records for proof of residency, accounting, or personal record-keeping:
Log in to the Official Portal
Access the online billing dashboard for Epworth Acres Water System.
Navigate to Billing History
Once logged in, look for the navigation menu option appropriately labeled "Billing History", "My Account", or "Past Statements".
Select and Download PDF
Choose the specific billing cycle you need and click the "Download PDF" or "Print" icon. ℹ️ Note: Most municipal portals only archive statements for the past 12–24 months online.
Common Problems with St. Simons Billing
Received a Disconnection Notice in St. Simons?
Do not use online portal payments if your service is scheduled for disconnection. Call (912) 638-8688 immediately or pay in person at the local office to guarantee same-day processing.
Unusually High Bill?
If your St. Simons water bill spiked suddenly, check your property's toilets and sprinkler systems for leaks before calling to dispute the meter reading.
St. Simons Payment Pro Tips
Late Fee Warning
Be aware that Epworth Acres Water System typically assesses a 10.00% penalty on past-due water bill balances. Set up AutoPay if possible to avoid these unnecessary charges.
System Outages
If the Epworth Acres Water System portal is down for scheduled maintenance, you can bypass the website and pay by phone directly at (912) 638-8688.
Conservation Rebates in Georgia
Ask Epworth Acres Water System about free water-conservation kits or smart meter upgrades to help lower your monthly usage.
External Resources
Frequently Asked Questions – St. Simons Water Bill
You can pay your St. Simons water bill online through the official Epworth Acres Water System login page. Most utilities support credit cards, debit cards, and eCheck payments.
For billing inquiries or assistance, call Epworth Acres Water System customer service at (912) 638-8688. They are available during these hours: Mon–Fri 8:00 AM – 5:00 PM.
Yes, many St. Simons utilities offer guest payment or one-time payment options. You usually need your account number, service address or ZIP code, and payment method to proceed.
Login to the Epworth Acres Water System portal and look for the 'AutoPay' or 'Recurring Payments' section. You can link your bank account or credit card for automatic monthly deductions.
First, check for any visible leaks in your toilets or faucets. If no leaks are found, contact Epworth Acres Water System at (912) 638-8688 to request a meter re-read or a bill audit.
The Epworth Acres Water System billing office is listed at P.o. Box 20407, St Simons Island, GA 31522-0407. Check office hours before visiting in person.
Many utilities accept past-due payments online, but shutoff or reconnection timing can vary. If service is at risk, call (912) 638-8688 before relying on portal processing time.
Based on official St. Simons utility records, customers are generally billed on a monthly cycle. Check your most recent statement for your specific due date.