Canyon Lake Water Department - Pay Bill, Contact, Address & Services
Everything you need for Clwsc Canyon Lake Shores — serving 44,196 residents in Canyon Lake, TX.
44,196
Residents Served
14,732
Connections
Mon–Fri 8:00 AM – 5:00 PM
Office Hours
Canyon Lake Water Department Address
Canyon Lake, TX 78133-0005
Local Tip: Street parking near Canyon Lake municipal offices fills up fast before 10 AM. Arrive early if paying in person or drop your check in the after-hours payment box.
Canyon Lake Water Department Contact
Customer Service
(281) 726-4520
Office Hours
Mon–Fri 8:00 AM – 5:00 PM
How to Pay Your Canyon Lake Water Bill Online
Visit the Official Payment Page
Go to the Clwsc Canyon Lake Shores website. Look for the "Pay My Bill" or "Online Payments" section.
Enter Your Account Number
Find your account number on your paper bill (top-right corner). Enter it along with your last name or service address.
Choose a Payment Method
Select credit card, debit card, eCheck, or bank draft. eCheck is often free while cards may have a small convenience fee.
Confirm and Save Your Receipt
Review the total, submit payment, and save or screenshot your confirmation number. Payments usually post within 1-2 business days.
Quick Tip: Payments made before 3 PM usually post the same business day. Weekend and holiday payments process the next business day.
Canyon Lake Water Bill Payment Guide
Complete step-by-step payment instructions, accepted methods, billing tips, and more.
💡 Canyon Lake Insider Tips
Best Time to Call
Lines are shortest right when the office opens. Try calling at 8:00 AM on a Tuesday or Wednesday to skip the queue.
Save on Fees
Canyon Lake accepts eCheck payments at no extra charge. Card payments may add a $2-3 convenience fee per transaction.
Start, Stop, or Transfer Water Service
Start New Service
Moving into Canyon Lake? Contact Clwsc Canyon Lake Shores at least 3 business days before your move-in date.
✓ Valid photo ID required
✓ Proof of address (lease or deed)
✓ Deposit may apply for new accounts
Stop Service
Moving out? Request disconnection at least 2 business days ahead. You will receive a final bill.
✓ Final meter reading scheduled
✓ Forwarding address for final bill
✓ Deposit refunded within 30 days
Transfer Service
Moving within Canyon Lake? Transfer your existing account instead of closing and reopening.
✓ Same account number kept
✓ No new deposit needed
✓ Processing: 1-3 business days
Report Water Issues in Canyon Lake
Water Leak
Notice water pooling near the street or sidewalk? Call Clwsc Canyon Lake Shores immediately. Do not try to access the meter box yourself.
Sewer Backup
Call your utility before contacting a plumber. Canyon Lake will check the main line first at no charge if the issue is on their side.
Service Outage
No water? Check with your neighbors first. If the outage is widespread, call (281) 726-4520 for a restoration estimate.
Real-Life Tip: Take a quick photo or video of the issue before calling. It helps dispatch prioritize and gives the crew a head start before arriving on site.
Canyon Lake Water Billing & Fees
Canyon Lake Water Department FAQ
Visit the official Clwsc Canyon Lake Shores payment portal online. You can pay with a credit card, debit card, or eCheck. A guest pay option is available if you do not have an online account.
You can reach Clwsc Canyon Lake Shores at (281) 726-4520. The office is open during Mon–Fri 8:00 AM – 5:00 PM.
Clwsc Canyon Lake Shores is located at Po Box 1742, Canyon Lake, TX 78133-0005.
Yes. Most municipal portals offer a one-time guest payment option. You only need your account number from a recent paper bill.
Many utilities accept past-due payments online, but reconnection timing varies. If your service is disconnected or scheduled for shutoff, call (281) 726-4520 before relying on portal timing.
Call Clwsc Canyon Lake Shores immediately at (281) 726-4520. For after-hours emergencies, most departments have a 24/7 hotline. Do not attempt to fix a main line break yourself.
Contact Clwsc Canyon Lake Shores at (281) 726-4520 at least 3 business days before your move date. Bring a valid ID and proof of address to start new service.