How to Pay Your Water Bill Online
Complete guide to navigating municipal payment portals, finding your account number, and setting up secure online payments.
1. Locating Your Account Number
Your account number is the primary identifier for your water service. It is typically found at the top-right corner or center of your paper bill. If you don't have a paper bill, you can often find it by searching your service address on your city's official water department website.
Pro Tip: Keep a photo of your account number on your phone for quick access during future payments.
2. Navigating the Payment Portal
Most cities use third-party secure processors (like InvoiceCloud or Paymentus). Ensure you are on the official municipal domain before entering sensitive info. Search for your city on our homepage to verify the correct portal link.
- ✓ Look for the padlock icon in the browser bar
- ✓ Verify the total balance matches your records
- ✓ Choose between Guest Pay or creating an account
3. Benefits of Setting Up Autopay
Autopay (Automatic Bill Pay) ensures your payment is processed on the due date every month. This is the most effective way to avoid late fees, service interruptions, and the stress of manual tracking.
No Late Fees
Save Time
Environmentally Friendly