Evergreen Water Department - Pay Bill, Contact, Address & Services
Everything you need for Evergreen Water Works — serving 4,950 residents in Evergreen, AL.
4,950
Residents Served
1,650
Connections
Mon–Fri 8:00 AM – 5:00 PM
Office Hours
Evergreen Water Department Address
Evergreen, AL 36401
Local Tip: Street parking near Evergreen municipal offices fills up fast before 10 AM. Arrive early if paying in person or drop your check in the after-hours payment box.
Evergreen Water Department Contact
Customer Service
(251) 578-1574
Office Hours
Mon–Fri 8:00 AM – 5:00 PM
How to Pay Your Evergreen Water Bill Online
Visit the Official Payment Page
Go to the Evergreen Water Works website. Look for the "Pay My Bill" or "Online Payments" section.
Enter Your Account Number
Find your account number on your paper bill (top-right corner). Enter it along with your last name or service address.
Choose a Payment Method
Select credit card, debit card, eCheck, or bank draft. eCheck is often free while cards may have a small convenience fee.
Confirm and Save Your Receipt
Review the total, submit payment, and save or screenshot your confirmation number. Payments usually post within 1-2 business days.
Quick Tip: Payments made before 3 PM usually post the same business day. Weekend and holiday payments process the next business day.
Evergreen Water Bill Payment Guide
Complete step-by-step payment instructions, accepted methods, billing tips, and more.
💡 Evergreen Insider Tips
Best Time to Call
Lines are shortest right when the office opens. Try calling at 8:00 AM on a Tuesday or Wednesday to skip the queue.
Save on Fees
Evergreen accepts eCheck payments at no extra charge. Card payments may add a $2-3 convenience fee per transaction.
Start, Stop, or Transfer Water Service
Start New Service
Moving into Evergreen? Contact Evergreen Water Works at least 3 business days before your move-in date.
✓ Valid photo ID required
✓ Proof of address (lease or deed)
✓ Deposit may apply for new accounts
Stop Service
Moving out? Request disconnection at least 2 business days ahead. You will receive a final bill.
✓ Final meter reading scheduled
✓ Forwarding address for final bill
✓ Deposit refunded within 30 days
Transfer Service
Moving within Evergreen? Transfer your existing account instead of closing and reopening.
✓ Same account number kept
✓ No new deposit needed
✓ Processing: 1-3 business days
Report Water Issues in Evergreen
Water Leak
Notice water pooling near the street or sidewalk? Call Evergreen Water Works immediately. Do not try to access the meter box yourself.
Sewer Backup
Call your utility before contacting a plumber. Evergreen will check the main line first at no charge if the issue is on their side.
Service Outage
No water? Check with your neighbors first. If the outage is widespread, call (251) 578-1574 for a restoration estimate.
Real-Life Tip: Take a quick photo or video of the issue before calling. It helps dispatch prioritize and gives the crew a head start before arriving on site.
Evergreen Water Billing & Fees
Evergreen Water Department FAQ
Visit the official Evergreen Water Works payment portal online. You can pay with a credit card, debit card, or eCheck. A guest pay option is available if you do not have an online account.
You can reach Evergreen Water Works at (251) 578-1574. The office is open during Mon–Fri 8:00 AM – 5:00 PM.
Evergreen Water Works is located at City Hall, Evergreen, AL 36401.
Yes. Most municipal portals offer a one-time guest payment option. You only need your account number from a recent paper bill.
Call Evergreen Water Works immediately at (251) 578-1574. For after-hours emergencies, most departments have a 24/7 hotline. Do not attempt to fix a main line break yourself.
Contact Evergreen Water Works at (251) 578-1574 at least 3 business days before your move date. Bring a valid ID and proof of address to start new service.