Kings Mountain Water Department - Pay Bill, Contact, Address & Services
Everything you need for Kings Mountain, Town Of — serving 14,784 residents in Kings Mountain, NC.
14,784
Residents Served
5,600
Connections
Mon–Fri 8:00 AM – 5:00 PM
Office Hours
Kings Mountain Water Department Address
Kings Mountain, NC 28086
Local Tip: Street parking near Kings Mountain municipal offices fills up fast before 10 AM. Arrive early if paying in person or drop your check in the after-hours payment box.
Kings Mountain Water Department Contact
Customer Service
(704) 750-4042
After-Hours Emergency
Call (704) 750-4042
Office Hours
Mon–Fri 8:00 AM – 5:00 PM
How to Pay Your Kings Mountain Water Bill Online
Visit the Official Payment Page
Go to the Kings Mountain, Town Of website. Look for the "Pay My Bill" or "Online Payments" section.
Enter Your Account Number
Find your account number on your paper bill (top-right corner). Enter it along with your last name or service address.
Choose a Payment Method
Select credit card, debit card, eCheck, or bank draft. eCheck is often free while cards may have a small convenience fee.
Confirm and Save Your Receipt
Review the total, submit payment, and save or screenshot your confirmation number. Payments usually post within 1-2 business days.
Quick Tip: Payments made before 3 PM usually post the same business day. Weekend and holiday payments process the next business day.
Kings Mountain Water Bill Payment Guide
Complete step-by-step payment instructions, accepted methods, billing tips, and more.
💡 Kings Mountain Insider Tips
Best Time to Call
Lines are shortest right when the office opens. Try calling at 8:00 AM on a Tuesday or Wednesday to skip the queue.
Save on Fees
Kings Mountain accepts eCheck payments at no extra charge. Card payments may add a $2-3 convenience fee per transaction.
Start, Stop, or Transfer Water Service
Start New Service
Moving into Kings Mountain? Contact Kings Mountain, Town Of at least 3 business days before your move-in date.
✓ Valid photo ID required
✓ Proof of address (lease or deed)
✓ Deposit may apply for new accounts
Stop Service
Moving out? Request disconnection at least 2 business days ahead. You will receive a final bill.
✓ Final meter reading scheduled
✓ Forwarding address for final bill
✓ Deposit refunded within 30 days
Transfer Service
Moving within Kings Mountain? Transfer your existing account instead of closing and reopening.
✓ Same account number kept
✓ No new deposit needed
✓ Processing: 1-3 business days
Report Water Issues in Kings Mountain
Water Leak
Notice water pooling near the street or sidewalk? Call Kings Mountain, Town Of immediately. Do not try to access the meter box yourself.
Sewer Backup
Call your utility before contacting a plumber. Kings Mountain will check the main line first at no charge if the issue is on their side.
Service Outage
No water? Check with your neighbors first. If the outage is widespread, call (704) 750-4042 for a restoration estimate.
Real-Life Tip: Take a quick photo or video of the issue before calling. It helps dispatch prioritize and gives the crew a head start before arriving on site.
Kings Mountain Water Billing & Fees
Kings Mountain Water Department FAQ
Visit the official Kings Mountain, Town Of payment portal online. You can pay with a credit card, debit card, or eCheck. A guest pay option is available if you do not have an online account.
You can reach Kings Mountain, Town Of at (704) 750-4042. The office is open during Mon–Fri 8:00 AM – 5:00 PM.
Kings Mountain, Town Of is located at Po Box 429, Kings Mountain, NC 28086.
Yes. Most municipal portals offer a one-time guest payment option. You only need your account number from a recent paper bill.
Call Kings Mountain, Town Of immediately at (704) 750-4042. For after-hours emergencies, most departments have a 24/7 hotline. Do not attempt to fix a main line break yourself.
Contact Kings Mountain, Town Of at (704) 750-4042 at least 3 business days before your move date. Bring a valid ID and proof of address to start new service.