Lexington Water Department - Pay Bill, Contact, Address & Services
Everything you need for Lexington, City Of — serving 19,595 residents in Lexington, NC.
19,595
Residents Served
11,000
Connections
Mon–Fri 8:00 AM – 5:00 PM
Office Hours
Lexington Water Department Address
Lexington, NC 27292
Local Tip: Street parking near Lexington municipal offices fills up fast before 10 AM. Arrive early if paying in person or drop your check in the after-hours payment box.
Lexington Water Department Contact
Customer Service
(336) 248-3930
After-Hours Emergency
Call (336) 248-3930
Office Hours
Mon–Fri 8:00 AM – 5:00 PM
How to Pay Your Lexington Water Bill Online
Visit the Official Payment Page
Go to the Lexington, City Of website. Look for the "Pay My Bill" or "Online Payments" section.
Enter Your Account Number
Find your account number on your paper bill (top-right corner). Enter it along with your last name or service address.
Choose a Payment Method
Select credit card, debit card, eCheck, or bank draft. eCheck is often free while cards may have a small convenience fee.
Confirm and Save Your Receipt
Review the total, submit payment, and save or screenshot your confirmation number. Payments usually post within 1-2 business days.
Quick Tip: Payments made before 3 PM usually post the same business day. Weekend and holiday payments process the next business day.
Lexington Water Bill Payment Guide
Complete step-by-step payment instructions, accepted methods, billing tips, and more.
💡 Lexington Insider Tips
Best Time to Call
Lines are shortest right when the office opens. Try calling at 8:00 AM on a Tuesday or Wednesday to skip the queue.
Save on Fees
Lexington accepts eCheck payments at no extra charge. Card payments may add a $2-3 convenience fee per transaction.
Start, Stop, or Transfer Water Service
Start New Service
Moving into Lexington? Contact Lexington, City Of at least 3 business days before your move-in date.
✓ Valid photo ID required
✓ Proof of address (lease or deed)
✓ Deposit may apply for new accounts
Stop Service
Moving out? Request disconnection at least 2 business days ahead. You will receive a final bill.
✓ Final meter reading scheduled
✓ Forwarding address for final bill
✓ Deposit refunded within 30 days
Transfer Service
Moving within Lexington? Transfer your existing account instead of closing and reopening.
✓ Same account number kept
✓ No new deposit needed
✓ Processing: 1-3 business days
Report Water Issues in Lexington
Water Leak
Notice water pooling near the street or sidewalk? Call Lexington, City Of immediately. Do not try to access the meter box yourself.
Sewer Backup
Call your utility before contacting a plumber. Lexington will check the main line first at no charge if the issue is on their side.
Service Outage
No water? Check with your neighbors first. If the outage is widespread, call (336) 248-3930 for a restoration estimate.
Real-Life Tip: Take a quick photo or video of the issue before calling. It helps dispatch prioritize and gives the crew a head start before arriving on site.
Lexington Water Billing & Fees
Lexington Water Department FAQ
Visit the official Lexington, City Of payment portal online. You can pay with a credit card, debit card, or eCheck. A guest pay option is available if you do not have an online account.
You can reach Lexington, City Of at (336) 248-3930. The office is open during Mon–Fri 8:00 AM – 5:00 PM.
Lexington, City Of is located at 28 W Center St, Lexington, NC 27292.
Yes. Most municipal portals offer a one-time guest payment option. You only need your account number from a recent paper bill.
Call Lexington, City Of immediately at (336) 248-3930. For after-hours emergencies, most departments have a 24/7 hotline. Do not attempt to fix a main line break yourself.
Contact Lexington, City Of at (336) 248-3930 at least 3 business days before your move date. Bring a valid ID and proof of address to start new service.