Lillington Water Department - Pay Bill, Contact, Address & Services
Everything you need for Harnett Regional Water — serving 116,892 residents in Lillington, NC.
116,892
Residents Served
46,757
Connections
Mon–Fri 8:00 AM – 5:00 PM
Office Hours
Lillington Water Department Address
Lillington, NC 27546
Local Tip: Street parking near Lillington municipal offices fills up fast before 10 AM. Arrive early if paying in person or drop your check in the after-hours payment box.
Lillington Water Department Contact
Customer Service
(910) 893-7575
Office Hours
Mon–Fri 8:00 AM – 5:00 PM
How to Pay Your Lillington Water Bill Online
Visit the Official Payment Page
Go to the Harnett Regional Water website. Look for the "Pay My Bill" or "Online Payments" section.
Enter Your Account Number
Find your account number on your paper bill (top-right corner). Enter it along with your last name or service address.
Choose a Payment Method
Select credit card, debit card, eCheck, or bank draft. eCheck is often free while cards may have a small convenience fee.
Confirm and Save Your Receipt
Review the total, submit payment, and save or screenshot your confirmation number. Payments usually post within 1-2 business days.
Quick Tip: Payments made before 3 PM usually post the same business day. Weekend and holiday payments process the next business day.
Lillington Water Bill Payment Guide
Complete step-by-step payment instructions, accepted methods, billing tips, and more.
💡 Lillington Insider Tips
Best Time to Call
Lines are shortest right when the office opens. Try calling at 8:00 AM on a Tuesday or Wednesday to skip the queue.
Save on Fees
Lillington accepts eCheck payments at no extra charge. Card payments may add a $2-3 convenience fee per transaction.
Start, Stop, or Transfer Water Service
Start New Service
Moving into Lillington? Contact Harnett Regional Water at least 3 business days before your move-in date.
✓ Valid photo ID required
✓ Proof of address (lease or deed)
✓ Deposit may apply for new accounts
Stop Service
Moving out? Request disconnection at least 2 business days ahead. You will receive a final bill.
✓ Final meter reading scheduled
✓ Forwarding address for final bill
✓ Deposit refunded within 30 days
Transfer Service
Moving within Lillington? Transfer your existing account instead of closing and reopening.
✓ Same account number kept
✓ No new deposit needed
✓ Processing: 1-3 business days
Report Water Issues in Lillington
Water Leak
Notice water pooling near the street or sidewalk? Call Harnett Regional Water immediately. Do not try to access the meter box yourself.
Sewer Backup
Call your utility before contacting a plumber. Lillington will check the main line first at no charge if the issue is on their side.
Service Outage
No water? Check with your neighbors first. If the outage is widespread, call (910) 893-7575 for a restoration estimate.
Real-Life Tip: Take a quick photo or video of the issue before calling. It helps dispatch prioritize and gives the crew a head start before arriving on site.
Lillington Water Billing & Fees
Lillington Water Department FAQ
Visit the official Harnett Regional Water payment portal online. You can pay with a credit card, debit card, or eCheck. A guest pay option is available if you do not have an online account.
You can reach Harnett Regional Water at (910) 893-7575. The office is open during Mon–Fri 8:00 AM – 5:00 PM.
Harnett Regional Water is located at P.o Box 1119, Lillington, NC 27546.
Yes. Most municipal portals offer a one-time guest payment option. You only need your account number from a recent paper bill.
Call Harnett Regional Water immediately at (910) 893-7575. For after-hours emergencies, most departments have a 24/7 hotline. Do not attempt to fix a main line break yourself.
Contact Harnett Regional Water at (910) 893-7575 at least 3 business days before your move date. Bring a valid ID and proof of address to start new service.