Point of Rocks Water Department - Pay Bill, Contact, Address & Services
Everything you need for Point Of Rocks Mercantile — serving 78 residents in Point of Rocks, WY.
78
Residents Served
100
Connections
Mon–Fri 8:00 AM – 5:00 PM
Office Hours
Point of Rocks Water Department Address
Point Of Rocks, WY 82942
Local Tip: Street parking near Point of Rocks municipal offices fills up fast before 10 AM. Arrive early if paying in person or drop your check in the after-hours payment box.
Point of Rocks Water Department Contact
Customer Service
(307) 362-2092
Office Hours
Mon–Fri 8:00 AM – 5:00 PM
How to Pay Your Point of Rocks Water Bill Online
Visit the Official Payment Page
Go to the Point Of Rocks Mercantile website. Look for the "Pay My Bill" or "Online Payments" section.
Enter Your Account Number
Find your account number on your paper bill (top-right corner). Enter it along with your last name or service address.
Choose a Payment Method
Select credit card, debit card, eCheck, or bank draft. eCheck is often free while cards may have a small convenience fee.
Confirm and Save Your Receipt
Review the total, submit payment, and save or screenshot your confirmation number. Payments usually post within 1-2 business days.
Quick Tip: Payments made before 3 PM usually post the same business day. Weekend and holiday payments process the next business day.
Point of Rocks Water Bill Payment Guide
Complete step-by-step payment instructions, accepted methods, billing tips, and more.
💡 Point of Rocks Insider Tips
Best Time to Call
Lines are shortest right when the office opens. Try calling at 8:00 AM on a Tuesday or Wednesday to skip the queue.
Save on Fees
Point of Rocks accepts eCheck payments at no extra charge. Card payments may add a $2-3 convenience fee per transaction.
Start, Stop, or Transfer Water Service
Start New Service
Moving into Point of Rocks? Contact Point Of Rocks Mercantile at least 3 business days before your move-in date.
✓ Valid photo ID required
✓ Proof of address (lease or deed)
✓ Deposit may apply for new accounts
Stop Service
Moving out? Request disconnection at least 2 business days ahead. You will receive a final bill.
✓ Final meter reading scheduled
✓ Forwarding address for final bill
✓ Deposit refunded within 30 days
Transfer Service
Moving within Point of Rocks? Transfer your existing account instead of closing and reopening.
✓ Same account number kept
✓ No new deposit needed
✓ Processing: 1-3 business days
Report Water Issues in Point of Rocks
Water Leak
Notice water pooling near the street or sidewalk? Call Point Of Rocks Mercantile immediately. Do not try to access the meter box yourself.
Sewer Backup
Call your utility before contacting a plumber. Point of Rocks will check the main line first at no charge if the issue is on their side.
Service Outage
No water? Check with your neighbors first. If the outage is widespread, call (307) 362-2092 for a restoration estimate.
Real-Life Tip: Take a quick photo or video of the issue before calling. It helps dispatch prioritize and gives the crew a head start before arriving on site.
Point of Rocks Water Billing & Fees
Point of Rocks Water Department FAQ
Visit the official Point Of Rocks Mercantile payment portal online. You can pay with a credit card, debit card, or eCheck. A guest pay option is available if you do not have an online account.
You can reach Point Of Rocks Mercantile at (307) 362-2092. The office is open during Mon–Fri 8:00 AM – 5:00 PM.
Point Of Rocks Mercantile is located at P.o. Box 146, Point Of Rocks, WY 82942.
Yes. Most municipal portals offer a one-time guest payment option. You only need your account number from a recent paper bill.
Many utilities accept past-due payments online, but reconnection timing varies. If your service is disconnected or scheduled for shutoff, call (307) 362-2092 before relying on portal timing.
Call Point Of Rocks Mercantile immediately at (307) 362-2092. For after-hours emergencies, most departments have a 24/7 hotline. Do not attempt to fix a main line break yourself.
Contact Point Of Rocks Mercantile at (307) 362-2092 at least 3 business days before your move date. Bring a valid ID and proof of address to start new service.