Reader Water Department - Pay Bill, Contact, Address & Services
Everything you need for Wetzel Co Psd 1 — serving 1,378 residents in Reader, WV.
1,378
Residents Served
611
Connections
Mon–Fri 8:00 AM – 5:00 PM
Office Hours
Reader Water Department Address
Reader, WV 26167
Local Tip: Street parking near Reader municipal offices fills up fast before 10 AM. Arrive early if paying in person or drop your check in the after-hours payment box.
Reader Water Department Contact
Customer Service
(304) 386-4870
Office Hours
Mon–Fri 8:00 AM – 5:00 PM
How to Pay Your Reader Water Bill Online
Visit the Official Payment Page
Go to the Wetzel Co Psd 1 website. Look for the "Pay My Bill" or "Online Payments" section.
Enter Your Account Number
Find your account number on your paper bill (top-right corner). Enter it along with your last name or service address.
Choose a Payment Method
Select credit card, debit card, eCheck, or bank draft. eCheck is often free while cards may have a small convenience fee.
Confirm and Save Your Receipt
Review the total, submit payment, and save or screenshot your confirmation number. Payments usually post within 1-2 business days.
Quick Tip: Payments made before 3 PM usually post the same business day. Weekend and holiday payments process the next business day.
Reader Water Bill Payment Guide
Complete step-by-step payment instructions, accepted methods, billing tips, and more.
💡 Reader Insider Tips
Best Time to Call
Lines are shortest right when the office opens. Try calling at 8:00 AM on a Tuesday or Wednesday to skip the queue.
Save on Fees
Reader accepts eCheck payments at no extra charge. Card payments may add a $2-3 convenience fee per transaction.
Start, Stop, or Transfer Water Service
Start New Service
Moving into Reader? Contact Wetzel Co Psd 1 at least 3 business days before your move-in date.
✓ Valid photo ID required
✓ Proof of address (lease or deed)
✓ Deposit may apply for new accounts
Stop Service
Moving out? Request disconnection at least 2 business days ahead. You will receive a final bill.
✓ Final meter reading scheduled
✓ Forwarding address for final bill
✓ Deposit refunded within 30 days
Transfer Service
Moving within Reader? Transfer your existing account instead of closing and reopening.
✓ Same account number kept
✓ No new deposit needed
✓ Processing: 1-3 business days
Report Water Issues in Reader
Water Leak
Notice water pooling near the street or sidewalk? Call Wetzel Co Psd 1 immediately. Do not try to access the meter box yourself.
Sewer Backup
Call your utility before contacting a plumber. Reader will check the main line first at no charge if the issue is on their side.
Service Outage
No water? Check with your neighbors first. If the outage is widespread, call (304) 386-4870 for a restoration estimate.
Real-Life Tip: Take a quick photo or video of the issue before calling. It helps dispatch prioritize and gives the crew a head start before arriving on site.
Reader Water Billing & Fees
Reader Water Department FAQ
Visit the official Wetzel Co Psd 1 payment portal online. You can pay with a credit card, debit card, or eCheck. A guest pay option is available if you do not have an online account.
You can reach Wetzel Co Psd 1 at (304) 386-4870. The office is open during Mon–Fri 8:00 AM – 5:00 PM.
Wetzel Co Psd 1 is located at City Hall, Reader, WV 26167.
Yes. Most municipal portals offer a one-time guest payment option. You only need your account number from a recent paper bill.
Call Wetzel Co Psd 1 immediately at (304) 386-4870. For after-hours emergencies, most departments have a 24/7 hotline. Do not attempt to fix a main line break yourself.
Contact Wetzel Co Psd 1 at (304) 386-4870 at least 3 business days before your move date. Bring a valid ID and proof of address to start new service.