Official Municipal Guide

Ripplemead Water Department - Pay Bill, Contact, Address & Services

Everything you need for Lhoist North America Of Virginia — serving 160 residents in Ripplemead, VA.

πŸ“… Last updated: April 2026 πŸ›‘οΈ Verified Official Sources Only

Ripplemead Water Department Address

2093 Big Stony Creek Rd
Ripplemead, VA 24150
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Local Tip: Street parking near Ripplemead municipal offices fills up fast before 10 AM. Arrive early if paying in person or drop your check in the after-hours payment box.

Ripplemead Water Department Contact

Customer Service

(540) 626-7163

After-Hours Emergency

(540) 626-7163

Office Hours

Mon–Fri 8:00 AM – 5:00 PM

How to Pay Your Ripplemead Water Bill Online

1

Visit the Official Payment Page

Go to the Lhoist North America Of Virginia website. Look for the "Pay My Bill" or "Online Payments" section.

2

Enter Your Account Number

Find your account number on your paper bill (top-right corner). Enter it along with your last name or service address.

3

Choose a Payment Method

Select credit card, debit card, eCheck, or bank draft. eCheck is often free while cards may have a small convenience fee.

4

Confirm and Save Your Receipt

Review the total, submit payment, and save or screenshot your confirmation number. Payments usually post within 1-2 business days.

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Quick Tip: Payments made before 3 PM usually post the same business day. Weekend and holiday payments process the next business day.

Ripplemead Water Bill Payment Guide

Complete step-by-step payment instructions, accepted methods, billing tips, and more.

πŸ’‘ Ripplemead Insider Tips

Best Time to Call

Lines are shortest right when the office opens. Try calling at 8:00 AM on a Tuesday or Wednesday to skip the queue.

Save on Fees

Ripplemead accepts eCheck payments at no extra charge. Card payments may add a $2-3 convenience fee per transaction.

Start, Stop, or Transfer Water Service

Start New Service

Moving into Ripplemead? Contact Lhoist North America Of Virginia at least 3 business days before your move-in date.

βœ“ Valid photo ID required

βœ“ Proof of address (lease or deed)

βœ“ Deposit may apply for new accounts

Stop Service

Moving out? Request disconnection at least 2 business days ahead. You will receive a final bill.

βœ“ Final meter reading scheduled

βœ“ Forwarding address for final bill

βœ“ Deposit refunded within 30 days

Transfer Service

Moving within Ripplemead? Transfer your existing account instead of closing and reopening.

βœ“ Same account number kept

βœ“ No new deposit needed

βœ“ Processing: 1-3 business days

Report Water Issues in Ripplemead

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Water Leak

Notice water pooling near the street or sidewalk? Call Lhoist North America Of Virginia immediately. Do not try to access the meter box yourself.

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Sewer Backup

Call your utility before contacting a plumber. Ripplemead will check the main line first at no charge if the issue is on their side.

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Service Outage

No water? Check with your neighbors first. If the outage is widespread, call (540) 626-7163 for a restoration estimate.

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Real-Life Tip: Take a quick photo or video of the issue before calling. It helps dispatch prioritize and gives the crew a head start before arriving on site.

Ripplemead Water Billing & Fees

Billing Cycle Monthly
Late Payment Penalty 10.00% of balance
Online Card Fee $2-3 (eCheck is free)
Payment Methods
Cards eCheck Cash Check

Ripplemead Water Department FAQ

Visit the official Lhoist North America Of Virginia payment portal online. You can pay with a credit card, debit card, or eCheck. A guest pay option is available if you do not have an online account.

You can reach Lhoist North America Of Virginia at (540) 626-7163. The office is open during Mon–Fri 8:00 AM – 5:00 PM.

Lhoist North America Of Virginia is located at 2093 Big Stony Creek Rd, Ripplemead, VA 24150.

Yes. Most municipal portals offer a one-time guest payment option. You only need your account number from a recent paper bill.

Call Lhoist North America Of Virginia immediately at (540) 626-7163. For after-hours emergencies, most departments have a 24/7 hotline. Do not attempt to fix a main line break yourself.

Contact Lhoist North America Of Virginia at (540) 626-7163 at least 3 business days before your move date. Bring a valid ID and proof of address to start new service.

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