Shallotte Water Department - Pay Bill, Contact, Address & Services
Everything you need for Mobile Estates — serving 690 residents in Shallotte, NC.
690
Residents Served
272
Connections
Mon–Fri 8:00 AM – 5:00 PM
Office Hours
Shallotte Water Department Address
Shallotte, NC 28459
Local Tip: Street parking near Shallotte municipal offices fills up fast before 10 AM. Arrive early if paying in person or drop your check in the after-hours payment box.
Shallotte Water Department Contact
Customer Service
(252) 393-8562
Office Hours
Mon–Fri 8:00 AM – 5:00 PM
How to Pay Your Shallotte Water Bill Online
Visit the Official Payment Page
Go to the Mobile Estates website. Look for the "Pay My Bill" or "Online Payments" section.
Enter Your Account Number
Find your account number on your paper bill (top-right corner). Enter it along with your last name or service address.
Choose a Payment Method
Select credit card, debit card, eCheck, or bank draft. eCheck is often free while cards may have a small convenience fee.
Confirm and Save Your Receipt
Review the total, submit payment, and save or screenshot your confirmation number. Payments usually post within 1-2 business days.
Quick Tip: Payments made before 3 PM usually post the same business day. Weekend and holiday payments process the next business day.
Shallotte Water Bill Payment Guide
Complete step-by-step payment instructions, accepted methods, billing tips, and more.
💡 Shallotte Insider Tips
Best Time to Call
Lines are shortest right when the office opens. Try calling at 8:00 AM on a Tuesday or Wednesday to skip the queue.
Save on Fees
Shallotte accepts eCheck payments at no extra charge. Card payments may add a $2-3 convenience fee per transaction.
Start, Stop, or Transfer Water Service
Start New Service
Moving into Shallotte? Contact Mobile Estates at least 3 business days before your move-in date.
✓ Valid photo ID required
✓ Proof of address (lease or deed)
✓ Deposit may apply for new accounts
Stop Service
Moving out? Request disconnection at least 2 business days ahead. You will receive a final bill.
✓ Final meter reading scheduled
✓ Forwarding address for final bill
✓ Deposit refunded within 30 days
Transfer Service
Moving within Shallotte? Transfer your existing account instead of closing and reopening.
✓ Same account number kept
✓ No new deposit needed
✓ Processing: 1-3 business days
Report Water Issues in Shallotte
Water Leak
Notice water pooling near the street or sidewalk? Call Mobile Estates immediately. Do not try to access the meter box yourself.
Sewer Backup
Call your utility before contacting a plumber. Shallotte will check the main line first at no charge if the issue is on their side.
Service Outage
No water? Check with your neighbors first. If the outage is widespread, call (252) 393-8562 for a restoration estimate.
Real-Life Tip: Take a quick photo or video of the issue before calling. It helps dispatch prioritize and gives the crew a head start before arriving on site.
Shallotte Water Billing & Fees
Shallotte Water Department FAQ
Visit the official Mobile Estates payment portal online. You can pay with a credit card, debit card, or eCheck. A guest pay option is available if you do not have an online account.
You can reach Mobile Estates at (252) 393-8562. The office is open during Mon–Fri 8:00 AM – 5:00 PM.
Mobile Estates is located at Po Box 580, Shallotte, NC 28459.
Yes. Most municipal portals offer a one-time guest payment option. You only need your account number from a recent paper bill.
Call Mobile Estates immediately at (252) 393-8562. For after-hours emergencies, most departments have a 24/7 hotline. Do not attempt to fix a main line break yourself.
Contact Mobile Estates at (252) 393-8562 at least 3 business days before your move date. Bring a valid ID and proof of address to start new service.