Sleepy Hollow Lake Water Department - Pay Bill, Contact, Address & Services
Everything you need for Sleepy Hollow Lake Water Co. — serving 2,000 residents in Sleepy Hollow Lake, NY.
2,000
Residents Served
660
Connections
Mon–Fri 8:00 AM – 5:00 PM
Office Hours
Sleepy Hollow Lake Water Department Address
Athens, NY 12015
Local Tip: Street parking near Sleepy Hollow Lake municipal offices fills up fast before 10 AM. Arrive early if paying in person or drop your check in the after-hours payment box.
Sleepy Hollow Lake Water Department Contact
Customer Service
(518) 731-8484
After-Hours Emergency
Call (518) 731-8484
Office Hours
Mon–Fri 8:00 AM – 5:00 PM
How to Pay Your Sleepy Hollow Lake Water Bill Online
Visit the Official Payment Page
Go to the Sleepy Hollow Lake Water Co. website. Look for the "Pay My Bill" or "Online Payments" section.
Enter Your Account Number
Find your account number on your paper bill (top-right corner). Enter it along with your last name or service address.
Choose a Payment Method
Select credit card, debit card, eCheck, or bank draft. eCheck is often free while cards may have a small convenience fee.
Confirm and Save Your Receipt
Review the total, submit payment, and save or screenshot your confirmation number. Payments usually post within 1-2 business days.
Quick Tip: Payments made before 3 PM usually post the same business day. Weekend and holiday payments process the next business day.
Sleepy Hollow Lake Water Bill Payment Guide
Complete step-by-step payment instructions, accepted methods, billing tips, and more.
💡 Sleepy Hollow Lake Insider Tips
Best Time to Call
Lines are shortest right when the office opens. Try calling at 8:00 AM on a Tuesday or Wednesday to skip the queue.
Save on Fees
Sleepy Hollow Lake accepts eCheck payments at no extra charge. Card payments may add a $2-3 convenience fee per transaction.
Start, Stop, or Transfer Water Service
Start New Service
Moving into Sleepy Hollow Lake? Contact Sleepy Hollow Lake Water Co. at least 3 business days before your move-in date.
✓ Valid photo ID required
✓ Proof of address (lease or deed)
✓ Deposit may apply for new accounts
Stop Service
Moving out? Request disconnection at least 2 business days ahead. You will receive a final bill.
✓ Final meter reading scheduled
✓ Forwarding address for final bill
✓ Deposit refunded within 30 days
Transfer Service
Moving within Sleepy Hollow Lake? Transfer your existing account instead of closing and reopening.
✓ Same account number kept
✓ No new deposit needed
✓ Processing: 1-3 business days
Report Water Issues in Sleepy Hollow Lake
Water Leak
Notice water pooling near the street or sidewalk? Call Sleepy Hollow Lake Water Co. immediately. Do not try to access the meter box yourself.
Sewer Backup
Call your utility before contacting a plumber. Sleepy Hollow Lake will check the main line first at no charge if the issue is on their side.
Service Outage
No water? Check with your neighbors first. If the outage is widespread, call (518) 731-8484 for a restoration estimate.
Real-Life Tip: Take a quick photo or video of the issue before calling. It helps dispatch prioritize and gives the crew a head start before arriving on site.
Sleepy Hollow Lake Water Billing & Fees
Sleepy Hollow Lake Water Department FAQ
Visit the official Sleepy Hollow Lake Water Co. payment portal online. You can pay with a credit card, debit card, or eCheck. A guest pay option is available if you do not have an online account.
You can reach Sleepy Hollow Lake Water Co. at (518) 731-8484. The office is open during Mon–Fri 8:00 AM – 5:00 PM.
Sleepy Hollow Lake Water Co. is located at Association Of Property Owners, Athens, NY 12015.
Yes. Most municipal portals offer a one-time guest payment option. You only need your account number from a recent paper bill.
Many utilities accept past-due payments online, but reconnection timing varies. If your service is disconnected or scheduled for shutoff, call (518) 731-8484 before relying on portal timing.
Call Sleepy Hollow Lake Water Co. immediately at (518) 731-8484. For after-hours emergencies, most departments have a 24/7 hotline. Do not attempt to fix a main line break yourself.
Contact Sleepy Hollow Lake Water Co. at (518) 731-8484 at least 3 business days before your move date. Bring a valid ID and proof of address to start new service.