White Haven Water Department - Pay Bill, Contact, Address & Services
Everything you need for Aqua Pa Water Co Honesdale — serving 5,500 residents in White Haven, PA.
5,500
Residents Served
2,374
Connections
Mon–Fri 8:00 AM – 5:00 PM
Office Hours
White Haven Water Department Address
White Haven, PA 18661
Local Tip: Street parking near White Haven municipal offices fills up fast before 10 AM. Arrive early if paying in person or drop your check in the after-hours payment box.
White Haven Water Department Contact
Customer Service
(570) 647-0358
Office Hours
Mon–Fri 8:00 AM – 5:00 PM
How to Pay Your White Haven Water Bill Online
Visit the Official Payment Page
Go to the Aqua Pa Water Co Honesdale website. Look for the "Pay My Bill" or "Online Payments" section.
Enter Your Account Number
Find your account number on your paper bill (top-right corner). Enter it along with your last name or service address.
Choose a Payment Method
Select credit card, debit card, eCheck, or bank draft. eCheck is often free while cards may have a small convenience fee.
Confirm and Save Your Receipt
Review the total, submit payment, and save or screenshot your confirmation number. Payments usually post within 1-2 business days.
Quick Tip: Payments made before 3 PM usually post the same business day. Weekend and holiday payments process the next business day.
White Haven Water Bill Payment Guide
Complete step-by-step payment instructions, accepted methods, billing tips, and more.
💡 White Haven Insider Tips
Best Time to Call
Lines are shortest right when the office opens. Try calling at 8:00 AM on a Tuesday or Wednesday to skip the queue.
Save on Fees
White Haven accepts eCheck payments at no extra charge. Card payments may add a $2-3 convenience fee per transaction.
Start, Stop, or Transfer Water Service
Start New Service
Moving into White Haven? Contact Aqua Pa Water Co Honesdale at least 3 business days before your move-in date.
✓ Valid photo ID required
✓ Proof of address (lease or deed)
✓ Deposit may apply for new accounts
Stop Service
Moving out? Request disconnection at least 2 business days ahead. You will receive a final bill.
✓ Final meter reading scheduled
✓ Forwarding address for final bill
✓ Deposit refunded within 30 days
Transfer Service
Moving within White Haven? Transfer your existing account instead of closing and reopening.
✓ Same account number kept
✓ No new deposit needed
✓ Processing: 1-3 business days
Report Water Issues in White Haven
Water Leak
Notice water pooling near the street or sidewalk? Call Aqua Pa Water Co Honesdale immediately. Do not try to access the meter box yourself.
Sewer Backup
Call your utility before contacting a plumber. White Haven will check the main line first at no charge if the issue is on their side.
Service Outage
No water? Check with your neighbors first. If the outage is widespread, call (570) 647-0358 for a restoration estimate.
Real-Life Tip: Take a quick photo or video of the issue before calling. It helps dispatch prioritize and gives the crew a head start before arriving on site.
White Haven Water Billing & Fees
White Haven Water Department FAQ
Visit the official Aqua Pa Water Co Honesdale payment portal online. You can pay with a credit card, debit card, or eCheck. A guest pay option is available if you do not have an online account.
You can reach Aqua Pa Water Co Honesdale at (570) 647-0358. The office is open during Mon–Fri 8:00 AM – 5:00 PM.
Aqua Pa Water Co Honesdale is located at 1 Aqua Way, White Haven, PA 18661.
Yes. Most municipal portals offer a one-time guest payment option. You only need your account number from a recent paper bill.
Many utilities accept past-due payments online, but reconnection timing varies. If your service is disconnected or scheduled for shutoff, call (570) 647-0358 before relying on portal timing.
Call Aqua Pa Water Co Honesdale immediately at (570) 647-0358. For after-hours emergencies, most departments have a 24/7 hotline. Do not attempt to fix a main line break yourself.
Contact Aqua Pa Water Co Honesdale at (570) 647-0358 at least 3 business days before your move date. Bring a valid ID and proof of address to start new service.