Whitney Water Department - Pay Bill, Contact, Address & Services
Everything you need for Hill County Wsc — serving 4,383 residents in Whitney, TX.
4,383
Residents Served
1,461
Connections
Mon–Fri 8:00 AM – 5:00 PM
Office Hours
Whitney Water Department Address
Whitney, TX 76692-0575
Local Tip: Street parking near Whitney municipal offices fills up fast before 10 AM. Arrive early if paying in person or drop your check in the after-hours payment box.
Whitney Water Department Contact
Customer Service
(254) 694-2561
Office Hours
Mon–Fri 8:00 AM – 5:00 PM
How to Pay Your Whitney Water Bill Online
Visit the Official Payment Page
Go to the Hill County Wsc website. Look for the "Pay My Bill" or "Online Payments" section.
Enter Your Account Number
Find your account number on your paper bill (top-right corner). Enter it along with your last name or service address.
Choose a Payment Method
Select credit card, debit card, eCheck, or bank draft. eCheck is often free while cards may have a small convenience fee.
Confirm and Save Your Receipt
Review the total, submit payment, and save or screenshot your confirmation number. Payments usually post within 1-2 business days.
Quick Tip: Payments made before 3 PM usually post the same business day. Weekend and holiday payments process the next business day.
Whitney Water Bill Payment Guide
Complete step-by-step payment instructions, accepted methods, billing tips, and more.
💡 Whitney Insider Tips
Best Time to Call
Lines are shortest right when the office opens. Try calling at 8:00 AM on a Tuesday or Wednesday to skip the queue.
Save on Fees
Whitney accepts eCheck payments at no extra charge. Card payments may add a $2-3 convenience fee per transaction.
Start, Stop, or Transfer Water Service
Start New Service
Moving into Whitney? Contact Hill County Wsc at least 3 business days before your move-in date.
✓ Valid photo ID required
✓ Proof of address (lease or deed)
✓ Deposit may apply for new accounts
Stop Service
Moving out? Request disconnection at least 2 business days ahead. You will receive a final bill.
✓ Final meter reading scheduled
✓ Forwarding address for final bill
✓ Deposit refunded within 30 days
Transfer Service
Moving within Whitney? Transfer your existing account instead of closing and reopening.
✓ Same account number kept
✓ No new deposit needed
✓ Processing: 1-3 business days
Report Water Issues in Whitney
Water Leak
Notice water pooling near the street or sidewalk? Call Hill County Wsc immediately. Do not try to access the meter box yourself.
Sewer Backup
Call your utility before contacting a plumber. Whitney will check the main line first at no charge if the issue is on their side.
Service Outage
No water? Check with your neighbors first. If the outage is widespread, call (254) 694-2561 for a restoration estimate.
Real-Life Tip: Take a quick photo or video of the issue before calling. It helps dispatch prioritize and gives the crew a head start before arriving on site.
Whitney Water Billing & Fees
Whitney Water Department FAQ
Visit the official Hill County Wsc payment portal online. You can pay with a credit card, debit card, or eCheck. A guest pay option is available if you do not have an online account.
You can reach Hill County Wsc at (254) 694-2561. The office is open during Mon–Fri 8:00 AM – 5:00 PM.
Hill County Wsc is located at Po Box 575, Whitney, TX 76692-0575.
Yes. Most municipal portals offer a one-time guest payment option. You only need your account number from a recent paper bill.
Call Hill County Wsc immediately at (254) 694-2561. For after-hours emergencies, most departments have a 24/7 hotline. Do not attempt to fix a main line break yourself.
Contact Hill County Wsc at (254) 694-2561 at least 3 business days before your move date. Bring a valid ID and proof of address to start new service.