Denver Water Bill Pay Online Login & Complete Payment Guide
Official guide for Denver Water Board customers in Denver. Serving approximately 1,287,000 residents. Learn how to pay your water bill online, find customer service contacts, and manage your account.
📅 Last reviewed: Mar 31, 2026 • Data Verified
Denver Water Department – Quick Overview
Managing your water bill in Denver is straightforward when using the official channels provided by Denver Water Board. This guide provides verified links and step-by-step instructions to ensure your payment is processed securely and on time.
Denver Water Board
Official Water Utility
Phone Number
(303) 893-2444
Office Hours
Mon–Fri 7:30 AM – 5:00 PM
Common payment methods may include online, phone, mail, or in-person payment. Confirm with the official utility before paying.
How to Pay Denver Water Bill Online
Access the Official Portal Start Here
Navigate to the official Denver Water Board payment website by clicking the 'Open Official Portal' button at the top of this guide.
Visit Official Website →Identify Your Account
Locate your Denver water account number from your recent paper bill (usually found in the top right corner) and enter it into the portal.
Select Payment Option
Choose between signing in to your registered account or using the 'One-Time Guest Pay' feature for a faster transaction.
Enter Payment Method
Provide your debit/credit card details or bank routing information. Many Denver residents use eCheck to avoid small convenience fees.
Confirm & Save Receipt
Review the final amount, including any local service fees, and submit. Ensure you save the confirmation number for your records.
Guest Pay Available
Portal Unavailable?
If the official Denver Water Board portal is down for maintenance, you can still pay by phone at (303) 893-2444.
Other Ways to Pay Your Denver Water Bill
📞 Pay by Phone
Call the automated billing system at (303) 893-2444. Have your account number and credit card ready before calling.
Call Now →🏢 Pay In Person
Visit the service desk at 1600 W 12th Ave. Standard office hours apply for in-person payments.
View Map →✉️ Pay by Mail
Send a check or money order to the utility office. Include your payment stub to ensure proper account credit.
🔄 Enrollment in AutoPay
Avoid late fees by setting up recurring payments. Most customers link a bank account (ACH) for free processing.
Denver Water Department – Contact & Office Info
Contact Information
Official Denver Water Department
Office Location
1600 W 12th Ave
Denver, CO 80254
Customer Service
(303) 893-2444Official Website
Visit Website →Email Support
russell.plakke@denverwater.orgHours of Operation
Mon–Fri 7:30 AM – 5:00 PM
How to Download Your Denver Water Bill
Follow these steps to securely view and download your official Denver water bill records for proof of residency, accounting, or personal record-keeping:
Log in to the Official Portal
Access the online billing dashboard for Denver Water Board.
Navigate to Billing History
Once logged in, look for the navigation menu option appropriately labeled "Billing History", "My Account", or "Past Statements".
Select and Download PDF
Choose the specific billing cycle you need and click the "Download PDF" or "Print" icon. ℹ️ Note: Most municipal portals only archive statements for the past 12–24 months online.
Common Problems with Denver Billing
Received a Disconnection Notice in Denver?
Do not use online portal payments if your service is scheduled for disconnection. Call (303) 893-2444 immediately or pay in person at the local office to guarantee same-day processing.
Unusually High Bill?
If your Denver water bill spiked suddenly, check your property's toilets and sprinkler systems for leaks before calling to dispute the meter reading.
Denver Payment Pro Tips
Late Fee Warning
Be aware that Denver Water Board typically assesses a 11.00% penalty on past-due water bill balances. Set up AutoPay if possible to avoid these unnecessary charges.
System Outages
If the Denver Water Board portal is down for scheduled maintenance, you can bypass the website and pay by phone directly at (303) 893-2444.
Conservation Rebates in Colorado
Many arid regions in Colorado offer heavy rebates for installing low-flow toilets and drought-tolerant landscaping. Contact your local water board for applications.
External Resources
Frequently Asked Questions – Denver Water Bill
You can pay your Denver water bill online through the official Denver Water Board login page. Most utilities support credit cards, debit cards, and eCheck payments.
For billing inquiries or assistance, call Denver Water Board customer service at (303) 893-2444. They are available during these hours: Mon–Fri 7:30 AM – 5:00 PM.
Yes, many Denver utilities offer guest payment or one-time payment options. You usually need your account number, service address or ZIP code, and payment method to proceed.
Login to the Denver Water Board portal and look for the 'AutoPay' or 'Recurring Payments' section. You can link your bank account or credit card for automatic monthly deductions.
First, check for any visible leaks in your toilets or faucets. If no leaks are found, contact Denver Water Board at (303) 893-2444 to request a meter re-read or a bill audit.
The Denver Water Board billing office is listed at 1600 W 12th Ave, Denver, CO 80254. Check office hours before visiting in person.
Many utilities accept past-due payments online, but shutoff or reconnection timing can vary. If service is at risk, call (303) 893-2444 before relying on portal processing time.
Based on official Denver utility records, customers are generally billed on a bi-monthly cycle. Check your most recent statement for your specific due date.